Performance
Best Value
The Best Value Performance Plan shows how well Dover District
Council performed last year and our targets to improve services in
the coming year. It should enable residents to judge the quality
and cost of our services compared with other local authorities.
Best Value Surveys
All English local authorities are statutorily
required to undertake surveys on a three-yearly basis to collect
data for Best Value Performance satisfaction indicators. The first
round of these surveys ran in 2000-01, the second in 2003-04 and
this report is the results of the third round in 2006-07.
These survey-based measures form part of the wider suite of BVPIs
which councils are statutorily required to report. The survey data
is collected following a methodology and timetable prescribed by
Communities and Local Government and the Audit Commission.
Following data collection, the data is submitted to the Audit
Commission for collation and further analysis at national and
regional aggregate levels.
Fieldwork for the General Survey took place in authorities across
England between September and November 2006. This survey focuses on
four key areas: Corporate Health, Environment & Waste,
Transport and Cultural & Recreational Services. In addition to
questions used to collect data for BVPI's there are several
non-statutory indicators and questions. These include question
modules on quality of life in the local area, anti-social behaviour
and respect, and participation and local decision making.
Contact
If you would like a copy of the Best Value Performance Plan sent
to you please contact:
Tel: 01304 872118
E-mail: policy@dover.gov.uk
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