Housing & Council Tax Benefit
- Local Housing
Allowance
Local Housing Allowance (LHA) is a new way of working out and
paying Housing Benefit for people who rent from a private landlord
which is based on the number of bedrooms you need and not how
much the rent is.
- Getting Help
Help with Claiming Housing & Council Tax Benefit.
Quick Benefits
Calculator
- Overpayments
An overpayment is an amount of Benefit which has been paid but to
which there is no entitlement under the rules. Overpayments of
Benefit can occur both in Housing & Council Tax Benefit.
- Claiming &
Evidence
The procedure for claiming Housing & Council Tax Benefit
- Appeals
Information about appealing against decisions relating to your
Housing & Council Tax Benefit
- Private
Tenants
A private tenant is anyone who has to pay rent to a private
landlord (not the Local Council).
- Landlords
We believe that landlords are an important stakeholder in the
service that we provide. We aim to work with landlords to ensure
that they receive payment promptly and to ensure that overpayments
are minimised.
- Home Visit
Service
In the Dover District Authority area, The Pension Service and Dover
District Council are working together to make sure our customers
have easy access to all the benefits and services to which they are
entitled.
- Listening to our
customers
Customer satisfaction surveys to give you the chance to voice
your opinion and help us by recommending ways we could
improve.
- Moving
Home
When you are in receipt of Housing and/or
Council Tax Benefit and you move house, you have certain
responsibilities in respect of that benefit.
- Temporary
Absence
This page explains the circumstances in which people can continue
to claim whilst being away from the property.
- Discretionary
Payments
Discretionary housing payments are not
awards of Housing Benefit or Council Tax Benefit but they can only
be awarded if the claimant receives either or both of these
benefits.
- Fraud
We are committed to promoting an anti fraud culture and have a
confidential Fraud reporting service
- Self Employed
Self-employed people are those workers who are not employed under a
contract.
- Application
Forms
Downloadable Benefit Forms
- Benefit
Leaflets
Downloadable Benefit Information Leaflets
Contact Benefits
Tel: 01304 872199
Email: revenues@dover.gov.uk
Open:
- 9.30am - 5pm Monday
- 9am - 5pm Tuesday to Friday
