Bus Passes
A concessionary bus pass is available, free of charge, which
provides free travel throughout England at or after 9.30am until
11pm Monday to Friday and at any time weekends and public holidays
on local bus services.
For travel in Kent or Medway the Bus Pass will be valid for use
from 9am until 11pm Monday to Friday and at any time weekends
and public holidays on local bus services.
For more details and a journey planner, please click on the
following link:
Who can apply?
1. All residents aged 60 or over until
5th April 2010. From 6th April 2010 the age of eligibility for the
concessionary travel for women will be pension age and for men it
will be the pensionable age of a woman born on the same
day.
2. Residents with one of the following
disabilities:
- A walking impairment to such a degree that you could claim the
high rate mobility element of Disability Living Allowance or the
War Pensioners Mobility Supplement.
- Without use of both arms
- Without Speech
- Profoundly or severely deaf
- Have a learning disability since childhood (please contact us
for full details)
- Blind or partially sighted
3. Residents who have been or would likely to be refused
a driving licence on medical grounds.
Companions
A bus pass to include a companion is available for purchase by
residents who are claiming because of a disability and are unable
to travel alone because of their disability. Please contact the
Concessionary Fares Helpline for the cost of this type of pass.
Please note that the companion will only be able to travel free
of charge on journeys that start in Kent.
How to apply
An application form is available in two formats, both can be
completed on your pc but must be printed and signed before
returning to DDC.
Bus pass application form in MS
Word Format.
Bus pass
application form in PDF Format.
Either take your completed and signed application form to your
local Council Office with proof of your age or disability or send
it to the address on page 1 of the form with a photocopy of proof
of your age or disability. If you need guidance on the proof
required, please phone or email for details.
You may also be contacted for proof of your address.
Please also provide 1 recent passport size and style
photo with your application. Please write your name and date of
birth on the back of the photo and enclose it in an envelope
attached to the form.
YOUR BUS PASS WILL BE POSTED TO YOU
Frequently Asked Questions
Below you’ll find more information about the changes to the
National Bus Concession. If there’s anything else you need to know,
don’t hesitate to contact Dover District Council by calling 01304
872122 or visiting any @ your service office.
What is the new National Bus Concession?
- Since 1st April 2006, eligible bus users have been guaranteed a
minimum of free off-peak local bus travel within the local
authority area in which they live. But from 1st April 2008, the new
National Bus Concession will enable eligible users to get free
off-peak travel on local buses anywhere in England.
Who’s eligible for the new concession?
- All residents aged 60 or over until 5th April 2010. From 6th
April 2010 the age of eligibility for the concessionary travel for
women will be pension age and for men it will be the pensionable
age of a woman born on the same day.
When exactly is off-peak travel?
Off peak hours are usually 9.30am until 11pm Monday - Friday,
and all day weekends and bank holidays. But for travel in kent or
Medway the Bus Pass is valid for use from 9am until 11pm on a
weekday for local bus journeys.
- Transport for London have increased the hours that you can use
your Bus Pass on their bus services to 24 hours a day 7 days a
week.
What is the definition of a ‘local’ bus?
- The definition of a ‘local’ bus will be self-evident in most
cases, but in a few instances could include some longer distance
buses and coach services where part of their route is registered as
a local bus service. If in doubt, pass holders can check with the
service operator or local authority that issued the pass.
Will I be able to enjoy free travel everywhere within
the UK?
- No, the concession will only apply within England.
Is it only applicable to buses?
- The new concession applies just to bus travel.
If I visit an area that offers additional services, will
I be entitled to them?
- Probably not. As a general rule, local authorities will only
provide additional services for their own residents. Some
authorities, however, may provide them – check with the relevant
authority in the area to which you intend to travel.
I don’t live in London, but I visit relatives there
occasionally. Will I be able to enjoy the same benefits as a
Freedom Pass holder if I travel there?
- No. Because those benefits are paid for by the London
authorities, only London Freedom Pass holders will be able to enjoy
additional local travel on the tube, trains and trams. You will,
however, be able to enjoy free bus travel 24 hours a day 7
days a week when visiting the capital.
How do I get a concessionary travel pass?
- Contact concessionary fares on 01304 872122 or print the
application form available from this website. You can also call
into your local Council Office
What will my pass look like?
- You can see the two types of passes below. The pass on the
left, with the blue strip down the right hand side, is for those
aged 60 and over. The pass on the right, with the orange strip, is
for eligible disabled people.
|

National Pass – elderly
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National Pass – disabled
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I’m finding all the differences in the different schemes
confusing, what do I really need to know?
- The new national pass entitles you to free off-peak local bus
travel anywhere in England. This is the only service that is
guaranteed. There may be additional services but you should check
with the local travel authority that issued your pass for more
details.
Contact
Concessionary Fares helpline: 01304
872122
E-mail: confares@dover.gov.uk