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Bus Passes

A concessionary bus pass is available, free of charge, which provides free travel throughout England at or after 9.30am until 11pm Monday to Friday and at any time weekends and public holidays on local bus services.

 

For travel in Kent or Medway the Bus Pass will be valid for use from 9am until 11pm Monday to Friday and at any time weekends and public holidays on local bus services.

 

For more details and a journey planner, please click on the following link:

 

Who can apply?

1. All residents aged 60 or over until 5th April 2010. From 6th April 2010 the age of eligibility for the concessionary travel for women will be pension age and for men it will be the pensionable age of a woman born on the same day.

 

2. Residents with one of the following disabilities:

  • A walking impairment to such a degree that you could claim the high rate mobility element of Disability Living Allowance or the War Pensioners Mobility Supplement.
  • Without use of both arms
  • Without Speech
  • Profoundly or severely deaf
  • Have a learning disability since childhood (please contact us for full details)
  • Blind or partially sighted

 

3. Residents who have been or would likely to be refused a driving licence on medical grounds.

 

Companions

A bus pass to include a companion is available for purchase by residents who are claiming because of a disability and are unable to travel alone because of their disability. Please contact the Concessionary Fares Helpline for the cost of this type of pass.

 

Please note that the companion will only be able to travel free of charge on journeys that start in Kent.


 

How to apply

An application form is available in two formats, both can be completed on your pc but must be printed and signed before returning to DDC.

 

Word Bus pass application form in MS Word Format.

PDF Bus pass application form in PDF Format.
 

 

Either take your completed and signed application form to your local Council Office with proof of your age or disability or send it to the address on page 1 of the form with a photocopy of proof of your age or disability. If you need guidance on the proof required, please phone or email for details.

 

You may also be contacted for proof of your address.

 

Please also provide 1 recent passport size and style photo with your application. Please write your name and date of birth on the back of the photo and enclose it in an envelope attached to the form.


YOUR BUS PASS WILL BE POSTED TO YOU

 

Frequently Asked Questions

Below you’ll find more information about the changes to the National Bus Concession. If there’s anything else you need to know, don’t hesitate to contact Dover District Council by calling 01304 872122 or visiting any @ your service office.

 

What is the new National Bus Concession?

  • Since 1st April 2006, eligible bus users have been guaranteed a minimum of free off-peak local bus travel within the local authority area in which they live. But from 1st April 2008, the new National Bus Concession will enable eligible users to get free off-peak travel on local buses anywhere in England.

 

 

Who’s eligible for the new concession?

  • All residents aged 60 or over until 5th April 2010. From 6th April 2010 the age of eligibility for the concessionary travel for women will be pension age and for men it will be the pensionable age of a woman born on the same day.

 

 

 

When exactly is off-peak travel?

Off peak hours are usually 9.30am until 11pm Monday - Friday, and all day weekends and bank holidays. But for travel in kent or Medway the Bus Pass is valid for use from 9am until 11pm on a weekday for local bus journeys.

  • Transport for London have increased the hours that you can use your Bus Pass on their bus services to 24 hours a day 7 days a week.

 

 

What is the definition of a ‘local’ bus?

  • The definition of a ‘local’ bus will be self-evident in most cases, but in a few instances could include some longer distance buses and coach services where part of their route is registered as a local bus service. If in doubt, pass holders can check with the service operator or local authority that issued the pass.

 

 

Will I be able to enjoy free travel everywhere within the UK?

  • No, the concession will only apply within England.

 

 

Is it only applicable to buses?

  • The new concession applies just to bus travel.

 

 

If I visit an area that offers additional services, will I be entitled to them?

  • Probably not. As a general rule, local authorities will only provide additional services for their own residents. Some authorities, however, may provide them – check with the relevant authority in the area to which you intend to travel.

 

 

I don’t live in London, but I visit relatives there occasionally. Will I be able to enjoy the same benefits as a Freedom Pass holder if I travel there?

  • No. Because those benefits are paid for by the London authorities, only London Freedom Pass holders will be able to enjoy additional local travel on the tube, trains and trams. You will, however, be able to enjoy free bus travel 24 hours a day 7 days a week when visiting the capital.

 

 

How do I get a concessionary travel pass?

  • Contact concessionary fares on 01304 872122 or print the application form available from this website. You can also call into your local Council Office

 

 

What will my pass look like?

  • You can see the two types of passes below. The pass on the left, with the blue strip down the right hand side, is for those aged 60 and over. The pass on the right, with the orange strip, is for eligible disabled people.



Bus pass pic 1
National Pass – elderly

Bus pass pic 2
National Pass – disabled

 

I’m finding all the differences in the different schemes confusing, what do I really need to know?

  • The new national pass entitles you to free off-peak local bus travel anywhere in England. This is the only service that is guaranteed. There may be additional services but you should check with the local travel authority that issued your pass for more details.


 


 

Contact

Concessionary Fares helpline: 01304 872122
E-mail: confares@dover.gov.uk


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Dover District Council
White Cliffs Business Park
Dover, Kent CT16 3PJ

Tel: 01304 821199

E-mail: customerservices@dover.gov.uk.

 

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